SoulCycle, a trendy cycling fitness brand known for its celebrity clientele and motivational classes, is facing serious allegations of misconduct. A recent investigation by Business Insider has revealed a troubling culture within the company, highlighting claims that several prominent instructors have exploited their positions to engage in inappropriate relationships with riders and have subjected colleagues to verbal harassment and body shaming.
Allegations Against Instructors
Among the instructors named in the report is “master instructor” Sarah Lane, who allegedly fat-shamed front-desk employees, even going so far as to take photos of them and demand their removal from the schedule because they did not fit her idea of the “brand.” Reports suggest she threatened to refuse to teach if her demands were not met. Lane also reportedly made derogatory comments about a pregnant rider and directed homophobic slurs at fellow instructors. Despite multiple complaints, she faced minimal repercussions and was even rewarded with luxury perks, such as an expensive car and exclusive memberships.
Another instructor, Jamie Rivers, who was a studio manager at a SoulCycle location in California, recounted a disturbing incident where the same master instructor, who holds a title on the Cycling Advisory Board, made a racially insensitive comment towards her. Additionally, Rivers revealed that this instructor had a history of inappropriate relationships with clients, leading to conflicts among riders.
In a particularly alarming case, instructor Mike Webb was accused of coercing a rider into a sexual act after he appeared at her dorm room uninvited. The victim, Emily Carter, has bravely shared her experience on social media, expressing her frustration with SoulCycle’s lack of action to prevent such incidents in the future.
“It feels like SoulCycle has turned a blind eye to many issues as long as they continue to profit,” Rivers stated. The report underscores that many of the accused instructors remain active and popular within the company, continuing to draw large class sizes and waiting lists.
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Summary
SoulCycle is under scrutiny following allegations against several top instructors for harassment, body shaming, and inappropriate relationships with clients. The Business Insider investigation reveals a culture of abuse that has persisted despite numerous complaints, raising concerns about accountability within the organization.
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