Insurance Company Encourages Stress Management While Denying Claims

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Updated: March 2, 2021
Originally Published: Oct. 9, 2014

It’s quite heartwarming to see health insurance companies so invested in our well-being. Your websites are filled with reminders that stress can lead to serious health issues like heart disease, gastrointestinal problems, or, as experienced by my partner, excruciating back pain that had him sidelined for six months. Bravo!

I appreciate the handy tips you provide for recognizing stress. For instance, you mention “rapid breathing or tense muscles.” Funny enough, I felt both of those when I called to ask why you wouldn’t approve the one non-narcotic painkiller that actually works for my partner! Thanks for helping me identify my emotions during those frustrating moments.

Your compassion for those with chronic illnesses is evident. You understand that managing ongoing health issues can be tough, and reducing stress is essential. After countless doctor visits where claims for specialists seemed to vanish into thin air, we were left feeling overwhelmed. But fear not! We attended your six-session workshop on positive change, and now I have a clearer path toward involving the attorney general in our claim dispute. Much appreciated!

Also, kudos for recognizing that women, the ultimate caretakers, require some self-care too. Your post, “What’s Going On Under That Superhero Cape?” made me chuckle. Spoiler alert: it’s a breast pump! One I had to purchase out of pocket because you initially said it was covered, only to later claim it wasn’t. Classic!

I must commend your advice on stress management. The first suggestion is to pinpoint what’s causing stress in our lives. I’m grateful for that insight because it finally made me realize that the mountain of denied claims and endless phone calls are likely why I now have high blood pressure and a twitch in my eye!

With my newfound awareness, I’m ready to take your advice on financial management to alleviate financial stress, like the kind that arises from an unexpectedly denied ER claim. Just what I needed!

In summary, thank you for your concern about my health and well-being. Your resources guide me in finding ways to reduce stress, which now includes trying really hard to avoid doctor visits altogether.

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