Tommee Tippee is stepping up to tackle recent concerns about mold in their Sippee cups. The uproar began when a mother shared a Facebook post detailing how her friend’s Sippee Cup harbored mold within its leak-proof valve. Accompanied by photos taken by a dad who pried the valve open while trying to figure out why his little one was feeling unwell, the post quickly went viral, racking up over 46,000 shares. Many parents began checking their own cups and found similar mold issues.
While it’s not unusual for mold to form in the small valves of spill-proof cups, the issue here lies in the inaccessibility of the valve without damaging the cup itself. In response to this, Tommee Tippee has announced they will be redesigning their Sippee cups to feature a new two-piece valve that is easier to clean. In their statement, they expressed:
“We want everyone to be happy with our products, and we always aim to exceed expectations. We’ve listened to our customers, and in the next few months, we’ll be launching a new Sippee cup with a two-piece valve that can accommodate various types of liquids and is simpler to clean.”
For parents concerned about the current model, Tommee Tippee is also offering transparent valves that will allow for easy visibility inside the cup. Alternatively, parents can opt for a different style of cup, both of which will be provided at no charge.
For those who would like to take advantage of this offer, simply reach out to Tommee Tippee’s customer support. They also recommend visiting their website for frequently asked questions and helpful videos on how to properly sanitize their products.
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In summary, Tommee Tippee is responding to complaints about mold in their Sippee cups with a plan to redesign them for easier cleaning and offering solutions to concerned parents.