In the realm of retail, there’s often a familiar face: the “Karen.” We all know how challenging these customers can be, but what often gets overlooked is how retail employees have to navigate their demands without the ability to respond authentically. Thanks to comedian Jake Thompson from New York, we now have a glimpse of how store staff might wish they could reply to these demanding customers. His TikTok videos have taken social media by storm, showcasing exaggerated yet relatable scenarios that many retail workers face.
In one of his breakout videos, Jake tackles the all-too-common line, “You just lost yourself a customer!” As he switches between the roles of the frustrated customer and the beleaguered employee, he humorously quips, “Do you think I own this place? I’m just a part-time worker with a two-week notice. Your departure doesn’t bother me!”
Jake has produced a total of 20 entertaining skits, including a fan-favorite where he addresses the customer who insists, “Can you just check in the back?” His witty comeback is, “What do you expect to find back there? A hidden treasure? The only thing in the back is a clipboard and some snacks that Sara brought in.” He also takes aim at the classic complaint, “You should open more registers!” with a sarcastic retort: “And who do you think is going to work them? You want me to clone myself or are you looking to apply?”
His clever takes resonated so well that even well-known comedians shared his work, and the videos caught the attention of celebrities, including a shoutout from basketball star LeBron James, who expressed his amusement saying, “I’m literally shedding tears right now.”
For those who prefer not to scroll through TikTok, Jake compiled all 20 videos into a single supercut on Twitter, making it easy for everyone to enjoy his comedic brilliance.
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In summary, Jake Thompson’s TikTok sketches hilariously capture the frustrations of retail employees dealing with demanding customers, resonating widely across social media and providing a much-needed comic relief for those who have faced similar challenges in person.