After temporarily closing due to the pandemic, TJ Maxx is reopening its online store, allowing shoppers to indulge in their retail therapy once again. For many moms, browsing the aisles of TJ Maxx can feel like a delightful escape—whether it’s scoring adorable throw pillows, finding chic candles, or hunting for budget-friendly designer items for the family. With the surge of online shopping during COVID-19, this reopening is perfect for those eager to explore their favorite finds from home.
Ernest Palmer, the CEO of TJX, shared in an interview with TODAY that the safety of customers remains a top priority as they resume operations. “As different regions begin to reopen, we are likewise readying our stores and e-commerce platforms, all while prioritizing health and safety,” he stated. However, to maintain safety protocols, online orders from TJ Maxx and its sister brands—Marshalls and Sierra—will be limited each day.
These safety measures are also being enforced in physical stores. As businesses gradually resume operations, shoppers will notice enhanced protocols, including installed protective shields at checkout, social distancing markers, updated merchandise return procedures, and increased cleaning of frequently touched surfaces throughout the day. Customers visiting stores will be required to wear face masks.
Due to the limitation on daily online orders, you might encounter a message indicating that orders have reached their cap when trying to shop. While you won’t be able to make a purchase at that time, browsing is still an enjoyable experience for any dedicated Maxxinista.
For those who made purchases before the closure and need to return items, there’s no need to worry. Returns will be accepted without regard to the original purchase date once the stores reopen. Shoppers can return items in-store within 30 days and online within 40 days after the website reopens.
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In summary, TJ Maxx has resumed online orders, prioritizing safety and careful management of order limits. Shoppers can enjoy their favorite finds while adhering to health guidelines, with flexible return policies in place.