If you’ve been paying even a little attention to fashion trends, you’ve likely heard about the LuLaRoe leggings phenomenon. Celebrated for their incredibly soft textures and vibrant, quirky designs, these leggings have garnered a massive following among women everywhere.
However, the quest to snag a pair of these coveted leggings is often fraught with challenges: endless Facebook group scrolling, limited stock of popular prints, and a price tag of around $25. It’s not uncommon for passionate fans to nearly come to blows over a pair of pizza wedge leggings. No kidding.
When I first wrote about LuLaRoe last fall, I hadn’t yet tried on a pair myself. Fortunately, thanks to some generous LLR consultants online, I received a few pairs to experience the hype firsthand. One of my favorites was a “unicorn” — a term referring to those elusive, hard-to-find patterns — a solid black pair that I was thrilled to add to my collection. I’ve since bought several more, and while I primarily wear them at home, I do appreciate their softness and comfort.
Unfortunately, my unicorn leggings quickly became a disappointment. After just a couple of washes (following the care instructions, mind you), I found holes in the crotch seam. Given the rarity of black leggings, replacing them has proven nearly impossible. Even if I had the time to dig through countless Facebook groups looking for a consultant for an exchange, the thought of packing them up, taking my kids to the post office, and paying for postage feels like too much trouble for a pair of leggings.
And it seems I’m not alone in this frustration. Whenever LuLaRoe comes up in conversation, our comment section fills with women who adore their leggings but also with those disheartened by their poor durability. Many report tiny holes forming before the leggings even make it through the spin cycle.
The recurring complaints about product quality and convoluted return policies have raised serious concerns about LuLaRoe’s business practices. Let’s not misconstrue this as an attack on the consultants—they’re not to blame. The root of the problem lies with corporate decisions that appear to prioritize demand over quality control. This creates a frustrating situation for everyone involved, including the consultants who are caught in the middle.
Our associate editor, Sarah Collins, once remarked in an article that “these pants tear apart like wet paper.” She knows what she’s talking about, as she was quickly becoming a LuLaRoe fan before deciding to step back due to the leggings’ lack of durability.
There’s even a Facebook group dedicated solely to dissatisfied LuLaRoe customers sharing their grievances. Recently, two women have escalated their frustrations by taking legal action against the company for knowingly selling defective leggings. Plaintiffs Lisa Green and Amanda White are holding LuLaRoe accountable for misrepresenting their product to the countless women who forked over their hard-earned money, not to mention the time spent navigating the purchasing process. If successful, their lawsuit could have significant implications for anyone who bought LuLaRoe leggings after March 31, 2016.
Here’s hoping that Lisa and Amanda can successfully challenge a company that seems to be taking advantage of both its consultants and customers alike.
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In summary, while LuLaRoe leggings may initially seem appealing with their comfort and unique designs, many customers find themselves disappointed by their lack of durability. The ongoing discussions and emerging legal actions suggest that serious issues need addressing, not just for the sake of customers but for the consultants as well.